Changing or cancelling your booking depends on the reservation you made. If you booked through our own website and with a flexible rate, you can cancel your stay free of charge up to 24 hours (18:00) before arrival date. However, this does not apply to non-resortable rates and bookings not made directly with the hotel. For the latter bookings, please contact the company where you made your reservation.
If you have booked a non-resortable rate, payment is required immediately, in which case the hotel requires payment to be made by credit card. In exceptional cases, bank transfers may also be accepted. We further accept bank cards. We accept cash, exact amounts only.
Check-in is possible from 14:00.
Yes, someone is always there to help you.
Check-out is possible until 12:00.
With a flexible rate, you may cancel the booking until 16:00 on the day of arrival.